For families

A guide for families and guardians

A doctor who comes to your loved one — and one you can reach.

Choosing care for a parent or loved one in assisted living is hard, and you can't be there every moment. Our job is to be the steady medical presence in the building — so you have one less thing to worry about, and someone to call when you do.

Care that comes to them

Dr. Potermin sees your loved one right where they live. No ambulette, no long wait in a clinic, no day lost to a stressful trip out of the building. For an older adult, avoiding that disruption is itself good medicine.

Quick access between visits

If something comes up between scheduled visits, Dr. Potermin is reachable — including by telemedicine — so he and the facility's nurse can assess your loved one quickly, without waiting for the next round. Often that's the difference between a calm same-day plan and a midnight trip to the ER.

An extra set of eyes every month

For residents with ongoing conditions, we offer Chronic Care Management and Remote Patient Monitoring. In plain terms: Dr. Potermin checks in every month — reviewing medications, watching key numbers like blood pressure or weight, and coordinating care — so small changes get noticed early, before they become emergencies. You're welcome to be part of those conversations.

What to expect

You may hear from Dr. Potermin by phone each month. These services are billed to Medicare and will appear on the Explanation of Benefits. As with most Medicare services, there may be a copay or coinsurance unless it's covered by Medicaid or a secondary policy. Enrollment is entirely your choice, and you can opt out of any program at any time, for any reason.

Telemedicine services are subject to provider availability and state licensure.

Questions? We're glad to help.

Call us at (847) 354-8086 or email doctor@potermin.com. We're happy to walk you through any of this and answer questions about your loved one's care.

For families
Call (847) 354-8086